Meet the staff members who make 20/20 EyeCare & EyeWear the leading provider of vision care in Western Springs.
Hi, My name is Karen. I have been at 20/20 EyeCare & EyeWear for seven years. Previously, I worked at a doggy daycare boarding facility. Some of my favorite optical stories are the ones that deal with our tiniest of patients, our infant patients. It is so rewarding to see a baby put on that first pair of MiraFlex glasses and just watch them open their eyes up so wide! Like they can finally see clearly! My specialty at 20/20 EyeCare & EyeWear is being at the front desk to help you with all your patient care needs. I will greet you, schedule your appointment, take your contact lens orders, enter all your demographic information into our EHR system, file your routine vision claims, and more. Sometimes all at once! Multitasking while keeping calm is my forte. Hobbies outside of work are chasing my 3-year-old son around and just enjoying him to the fullest. When I’m not doing that you can catch me on Netflix binge watching Grey’s Anatomy.
Hi, My name is Cathy. I have been at 20/20 EyeCare & EyeWear for 5 years. I have been an ABO certified optician for 27 years. A highlight for me in the optical field is that I met my husband while working at LensCrafters. We’ve been seeing eye to eye for 18 years! My specialty at 20/20 EyeCare & EyeWear is anything optical related. Also, I am the lead contact lens technician, making sure all of your contact lens orders are placed promptly. Hobbies outside of work are spending time with my family and traveling.
Hi, My name is Natalie. I have been working at 20/20 EyeCare & EyeWear for 4 years. I have been in the optical field for over 20 years. My favorite optical stories vary from a young child who is seeing clearly again with new glasses, to the senior who is seeing clearly again after cataract surgery. There are many rewarding aspects of this occupation. My specialties at 20/20 EyeCare & EyeWear are glasses dispensing, contact lens insertion and removal training classes, and all aspects of accounts receivable involving insurance claims and patient balances. I also manage the provider relationships with each insurance company to ensure each patient receives the maximum benefit to which they are entitled. My hobbies outside of work are going to rock concerts, seeing movies, reading a good book and sightseeing while on vacation.
Hi, My name is Christine. I have been working at 20/20 EyeCare & EyeWear for one year. I have been in the optical field for 44 years ( I was 9 years old when I started). I am an ABO Certified Optician. My specialty at 20/20 EyeCare & EyeWear is helping patients find their perfect frame(s). I also like to repair and adjust eyewear. My hobbies outside of work are reading, riding my bike and I love spending time with my two granddaughters.
Hi, My name is Shelly. This is my fifth year at 20/20 EyeCare & EyeWear. I have been in the optical field for 33 years. One of my favorite things is finding insurance benefits for patients they didn’t know they had! My specialty at 20/20 EyeCare & EyeWear is helping patients in the optical and at the front desk. You will find me scheduling appointments as well as dispensing and ordering glasses. When I am not doing either one of the above I help out in the Billing Department. My hobbies outside of work are traveling. My favorite place to vacation is Jamaica. I play Steel Tip Darts and I enjoy coloring as well.
Hi, My name is Lisa and I have been at 20/20 EyeCare & EyeWear for 3.5 years! I have been in the optical field for the same 3.5 years. My favorite thing is when our long-standing 84-year-old patient comes in with a new joke every exam! I also love seeing little kids get glasses for the first time and being able to see. The first time I saw that I teared up! My specialty at 20/20 EyeCare & EyeWear is greeting patients at the front desk and making sure they are having a great experience. Also, I make sure patients understand their insurance so they can maximize their benefits. My hobbies outside of work are photography, baking and traveling.
Hi, My name is Cristina. I am the newest member of the 20/20 EyeCare & EyeWear. I have been working here for a month as a technician. I’ve had so many great experiences already. I am looking forward to continuing to grow and learn as I go. Hobbies outside of 20/20 EyeCare & EyeWear are spending time with my children and buying make-up.
Hi, My name is Romina. I have been at 20/20 EyeCare & EyeWear for a little over a year. This is my first job in the field. One of my favorite optical stories is when I was teaching an 8-year-old boy and we did the pressure test, better known as the puff. He was so excited by it and couldn’t wait to do the next eye! My specialty at 20/20 EyeCare & EyeWear is Paraoptometric Technician. Outside of work I like to spend time with my family. I also like to read and binge on my favorite TV shows.
Hi, My name is Kathy and I have been at 20/20 EyeCare & EyeWear since March of 2013. I started in Optical in 1974 …44 years ago. Yikes! My favorite optical story is about a patient who came in for a frame adjustment. His lenses were so scratched, I asked him, “ What do you clean your glasses with, a Brillo Pad?!”. Three years later we got married! My specialty here at 20/20 EyeCare & EyeWear is finding the perfect frame for each and every patient; whether it be something classic or out and out funky! When I am not at work I love to cook and entertain.